for Groveport, OH
Christa - Groveport, OH
They arrived on a Sunday and fixed the issue in 20 minutes!
Upon inspection, I found the furnace was very old, rusted, and in poor condition. I informed the customer certain parts would need to be replaced just to fully diagnose the issues, and there is no guarantee those repairs will provide heat. Went over options with customer and they have opted to replace furnace. System is not operational upon departure.
I found that the noise coming from the heat pump is from when the systems reversing valves changes the flow of refrigerant when the defrost is energized and is normal. I suggest using a less restrictive filter and I replaced the blower capacitor. 2016 Trane electric unit is operating as designed at departure.